MiVoice Business

Simplifying all your Communication and Collaboration needs into a single subscription offer

MiVoice Business brings your organization a complete communication, collaboration & customer experience solution which ensures employees can not only call, chat & video securely, but vitally in today’s new way of working, feel connected regardless of whether they are sat next to each other in the office or remotely at home.
Simplifying the process with complete flexibility
Total commercial and deployment flexibility via the simplicity of a subscription model or by a traditional upfront CapEx model, while also helping your modernization process by including the flexibility to stay on-premise, modernize to Private or Public Cloud.
Rich PBX Features, advanced call controls, mobility and IP desk phone options to enable you to talk from anywhere.
Whether you are in the office, at home or on the road, bring teams together through messaging, video conferencing, screen sharing, file sharing all with a consistent look and feel.  Our web, mobile and desktop applications keep all employees connected.
Ideal for Remote Working
Users enjoy a consistent communications experience anywhere, anytime on any device.  Easy to use & easy to expand when needed.
Leverage the Power of the Cloud
Benefit from Cloud based Team Collaboration apps which ensure they are always up to date with the latest feature and security updates.
You are in Control
With a dedicated instance hosted in your own private cloud, the public cloud or as an on-premise solution, you get maximum flexibility to create your own communications environment with full control over upgrade and maintenance windows. Differing service plans, delivers the flexibility to mix and match user levels, allowing you to easily adapt to changing employee needs or growing business demands.

Is this product right for you?


  • Make budgeting predictable – Reduce upfront communication costs 
  • Deployment flexibility – On-Premise, Private Cloud or in the Public Cloud
  • Protect your current Mitel investment
  • The latest software/security updates and support
  • You choose when updates are installed 
  • Only pay for number of users you use – scale up and down
  • Mix and Match User levels – Choose between calling, collaboration, video and contact center user levels

MiVoice Business Subscription uses the exact same communication, collaboration and contact center applications as MiVoice Business. Users have access to the same easy-to-use features and functionality whether they’re in the main office, working from a remote location or on the road.


A subscription model allows for faster adoption of newer technologies in combination with a more flexible license model where you pay for what you use delivering significant value by paying monthly on a subscription basis. You get upgrades with full control over upgrade and maintenance windows.


MiVoice Business Subscription has differing service plan options, so you can subscribe to the collaboration and customer experience features that your employees require for their individual roles.  All levels include business telephony features, updates and support.

    • Single Enterprise Identity
    • Dynamic Extension
    • Single Number Reach
    • Hot Desking
    • Teleworker
    • Flexible Deployment
    • Auto-Attendant

    • Flexible Day/Night Mode
    • Call Routing
    • Unified Messaging
    • Flexible Music On Hold
    • Enhanced Call Screening
    • Embedded Meet Me Conferencing
Flexible, Easy-To-Manage Platform

Web-Based Management ensures administrators can deploy a multi-platform MiVoice Business solution from their web browser as if it was a single platform solution.

On-Site Phone System

No need to combine tools from multiple vendors. MiVoice Business delivers an end-to-end on-site phone and unified communications solution from a single provider.

Mobile First IP Phones –The MiVoice 6900 series boasts exceptional HD audio quality, one-touch Bluetooth pairing and seamless integration with your mobile phone.

IP telephony features -- Enjoy voicemail, auto attendant, music on hold and meet-me conferencing

Teams are counting on Mitel and MiVoice Business
Case Study
Mitel & MLB London Series 2019

Mitel is helping bring Major League Baseball™ to Europe for the first time ever. During the historic series, Mitel will provide London Stadium with an advanced platform that powers team communications on and off the field.

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Case Study
Tottenham Hotspur Football Club

When Tottenham Hotspur began building a new sports and entertainment stadium, they needed a way to improve customer service capabilities and employee collaboration. Mitel was there to answer the call.

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Case Study
Philadelphia Phillies™

As the Phillies™ organization continued to grow, they needed a communications system that kept up with its mobile staff, streamlined communications and improved the fan experience, so they turned to Mitel.

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Case Studies from People Like you
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Tulane Health Science

The Tulane Health Science Center needed a secure and cost-effective communications tool for remote workers, and found the solution with Mitel.

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HealthEast worked with Mitel to upgrade its contact center and communications solution.

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Kids Plus Pediatrics

Kids Plus Pediatrics needed a new phone system that would connect their offices.

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Are you an existing Mitel MiVoice Business customer on Release 5.0 through Release 9.0? Have you updated your security certificate?


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Interested in purchasing this for your business?

Ready to talk to sales? Contact us.